Frequently Asked Questions

Simply browse our collections, select your desired products, and click "Add to Cart". Follow the secure checkout prompts to complete your order using Visa, Mastercard, American Express, Apple Pay, or Klarna.

We deliver to mainland UK addresses. Large furniture and gazebos are shipped via specialist pallet freight. Extra charges or restrictions may apply to offshore islands or remote Scottish Highlands.

We offer a 30-day return window from receipt. Items must be unused, in original packaging, and undamaged. Contact support to initiate a return.

Clean with warm soapy water and a soft cloth. Store cushions indoors during rainstorms and severe winter weather. Using protective rain covers will extend the life of your furniture.

Our hardtop gazebos feature aluminum frames and polycarbonate or metal roofing engineered for UK weather conditions. Ensure structures are anchored securely to concrete pads or timber decking.